Hair Stylist/ Barber for The Ritz Carlton Yacht Collection

Department: Hotel

Employment Type: Contract

Location: Shipboard

Description

Key Responsibilities

• Provides hair treatments for guests onboard according to client’s instructions or current hairstyles, using Spa equipment provided (for example: clippers, combs, hand-held blow dryers and scissors). Hair treatments include, but are not limited to, shampooing hair, cutting and trimming hair, curling / coloring / straightening hair, providing face / neck/ head massages, etc .
• Possess thorough knowledge of Hairstylist menu and retail products in order to assist guests by providing information and suggestions on all product and services within the Spa and Wellness Facilities.
• Provides confident support to the retail area by providing guests with useful home care products and advice.
• Stays informed of the latest styles and hair care techniques.
• Ensures confidentiality and discretion are maintained at all times regarding guest information and activities.
• Responds to issues or problems immediately and efficiently involving relevant Ladies and Gentlemen as required, as well as reports any challenges, complaints or service difficulties to the Spa Manager.
• Completes required reports and owns administration (scheduling, program creation, etc).
• Assists with Salon services when required, including but not limited to guest check-in, enquiries and general reception duties and assisting with maintaining the Spa and Wellness facility.
• Ensures the Beauty Salon, Spa and Wellness areas are clean, tidy and safe at all times.
• Ensures adherence and compliance with all Public Health, safety and environmental regulations and all guidelines established by the Ritz-Carlton Yacht Collection and USPH standards.
• Cleans and  sterilizes work area as well as all tools and equipment following the public health and safety standards.
•  Monitors the status of all spa equipment, tools and venues and immediately notifies the Supervisor if there is any maintenance or repairs required 

Education/Experience/Qualifications:

•  Valid Standards of Training, Certification and Watchkeeping for Seafarers (STCW) and flag certification for the duration of the contract and appropriate to position.
• An internationally accredited Hairstylist and Barber certification from a recognized facility.
• Minimum five (5) years' experience working as a Hairstylist in a luxury facility.
• Superior knowledge and experience in Spa and Luxury hotels and / or luxury cruise industry preferred.
• Strong, primary focus on the Wellness and Hair industry, with the ability to recommend and confidently talk about guest requirements.
• Sales experience; friendly and approachable.