Case Worker - Mobile

Job Duties

• Develops and monitors guest action plans for housing, health, legal, and financial needs while promoting self-sufficiency.

• Provides crisis support, agency referrals, and advocacy for guests facing service barriers.

• Liaises with community and government services (Social Services, Mental Health, LTC, Police) and provides transportation to appointments.

• Conducts guest intake, interviews, and assessments to determine program suitability.

• Maintains a safe environment through constant observation, incident reporting, and non-violent crisis intervention.

• Ensures guest comfort by providing food, clothing, shelter, and orientation to facility aid.

• Manages comprehensive documentation, including guest files, progress notes, statistics, medication charts, and financial forms.

• Teaches life skills such as hygiene, housekeeping, meal prep, budgeting, and interpersonal skills.

• Provides first aid and dispenses medications according to established health plans.

• Consults with medical and financial professionals regarding guest treatment and budget needs.

• Supervises and trains new staff, students, volunteers, and community placements.

• Performs facility maintenance, including cleaning toilets, making beds, and assisting guests with bathing.

• Collaborates with the team to respond to emergencies and identifies service gaps to leadership.

• Complies with all health and safety programs and remains alert/awake for the duration of every shift.

• Performs other related duties as assigned.