
Information Systems Manager
Job Description
Information Systems Manager
Department: Technology
Employment Type: Full Time
Location: Chicago, IL
Description
What You’ll Do
- Lead and develop the Information Systems and Helpdesk teams, setting technical direction and driving growth through mentorship and a culture of accountability.
- Oversee core enterprise services including Active Directory, DNS, DHCP, Exchange, Microsoft 365, endpoint threat protection, backups and enterprise file/storage infrastructure.
- Architect and manage the firm’s Microsoft cloud ecosystem, spanning identity and access management, compliance and data governance, cloud infrastructure, and hybrid connectivity, ensuring seamless integration with on-premises systems.
- Drive the adoption and governance of Microsoft 365 productivity and AI capabilities, evaluating and operationalizing features that meaningfully improves business workflows.
- Architect, manage and optimize VMware environments to ensure scalable, resilient and high-availability virtualization platforms.
- Execute major system initiatives—including deployments, migrations, and upgrades—ensuring operational continuity and effective coordination with other technology teams.
- Design and execute strategies for Windows OS lifecycle management, including versioning, patching, hardening and modernization.
- Partner closely with Network and Security teams to maintain a robust, secure, compliant, and high-performing environment.
- Manage Cisco Unified Communications, Webex, and associated collaboration platforms.
- Serve as the top-tier escalation point for complex infrastructure and helpdesk issues.
- Drive initiatives in system monitoring, performance tuning, and incident response to meet the low-latency and high-availability requirements of our system.
- Promote best practices in system security, access control, and change management, aligned with trading-industry requirements.
- Participate in long-term infrastructure planning, capacity management, and technology road-mapping with senior leadership.
What We’re Looking For
- 8+ years of progressive operational IT experience supporting mission-critical environments.
- Bachelor’s degree in Engineering, Computer Science, Information Systems, or an equivalent technical field.
- 2+ years leading or managing systems engineering or infrastructure teams.
- Deep expertise in Microsoft Server ecosystem: Active Directory, Exchange, DNS/DHCP, Group Policy, and endpoint management systems
- Strong hands-on experience across the Microsoft cloud ecosystem, including identity and access management, compliance and data governance, and hybrid identity integration with on-premises Active Directory environments.
- Demonstrated ability to manage and evolve a Microsoft 365 tenant, including security posture, administrative governance, and the rollout of AI-Powered productivity capabilities.
- Demonstrated success delivering major system deployments, upgrades, and infrastructure transformations.
- Strong hands-on proficiency with VMware, enterprise AV platforms, backup solutions, and enterprise storage systems
- Familiarity with Cisco Unified Communications, Webex, and modern collaboration tools.
- Strong collaboration skills with good understanding of networking fundamentals, and the ability to troubleshoot and collaborate effectively with network engineers.
- Experience supporting fast-paced financial or trading environments strongly preferred.
- Microsoft certifications strongly preferred, particularly in Microsoft 365 administration, identity and access management, or Azure infrastructure.
- VMware certifications are highly desirable.
Why Join Us
- Highly competitive salary & bonus opportunity
- Generous paid time off and flexible scheduling
- 100% coverage of medical, dental, vision, life, and disability benefits for single coverage
- Generous Paid Parental Leave
- Retirement Plans: 401K and Roth 401K
- Profit sharing plan
- Long- and short-term disability
- Free breakfast and lunch from our in-house kitchen with rotating menus (including snacks!)
- On-site gym with a subsidized membership
- Frequent company outings
- Opportunity to give back to organizations that help individuals in need in the Chicagoland area
- In-house education team – classes and resources are offered for continuous learning opportunities
- Mentorship Program through your first six months of employment