Job Description
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Champion and communicate the product vision across teams to ensure alignment, clarity, and enthusiasm for the direction and goals of the product.
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Analyze and report on digital initiatives in partnership with business stakeholders, providing insights into performance and opportunities for improvement.
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Own continuous delivery and sprint readiness, maintaining 2-3 sprint backlog while minimizing development downtime. Lead business and technical refinement sessions to align teams.
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Identify opportunities to optimize products, UX/UI and recommend strategic improvements to maximize software investment, enhance digital strategy, and advance business value.
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Collaborative scrum team player working closely with the development team ensuring a shared understanding of priorities and deliverables through regular backlog refinement, fostering an environment of trust, transparency and continuous improvement.
QUALIFICATIONS – REQUIRED
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Bachelor’s degree in business-related or technical field.
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Hands-on experience with enterprise CMS (Sitecore experience strongly preferred)
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5+ years of experience working in the functional area represented, process alignment or business applications, preferably experience working within an enterprise CX function.
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Proven ability to manage backlog and roadmap in Lean/Agile environments.
The successful candidate will have strengths in the following:
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Strong business acumen with the ability to translate high-level strategy into tactical plans and product deliverables including cost benefit analysis.
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Excellent communication, facilitation, and stakeholder engagement skills.
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Ability to handle conflict resolution and challenge assumptions to encourage innovative, customer-centric thinking.
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Organize tasks effectively for backlog prioritization and commitment to business stakeholders
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Highly motivated/self-starter to be driven to find gaps in processes and technology.
