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The Centralized Support Technician will function as versatile employee that provides support to nursing units at Wellstar Hospitals by assisting with patient safety sitting, patient transports, room turnover that includes a full range of cleaning duties to assigned area and assisting the nutrition and food services liaisons with patient meal delivery and retrieval. The Centralized Support Technician should assume the role of patient advocate providing world-class customer care in daily job duties as well as any additional duties as assigned.
Responsibilities
Core Responsibilites and Essential Functions
Safety Sitter
* Constant Observation for changes in patient behavior.
* Communicate with staff any potential or recent changes in the patient’s behavior, risk factors, or mental status.
* Document patient checks every 15 minutes (Q15) on patients under observation.
* Evaluate environment for safety and document each shift.
* Assist in the provision of a safe and clean environment and aids with activities of daily living Telesitter Facility Liaison
* Tracks, delivers, maintains, and retrieves telesitter carts
* Troubleshoots any cart connectivity issues and places an IT ticket if necessary
* Performs safe room guideline checks upon initiation and upon every hand-off thereafter
* Performs environmental rounds to ensure safe room guidelines are being maintained
* Responds to remote telesitter escalation for face-to-face intervention
* Notifies Nurse and/or charge Nurse when face to face redirection is required Transportation of patients
* Proper verification of patient identification
* Obtain TTR, proper sign out of patient, proper notification of RN upon return
* Proper movement and transport of patient
* Verify that O2 and IV’s are transported correctly
* Ensure that proper hand washing and isolation technique is used
* Utilizes proper body mechanics and lift equipment Room Turnover (Environmental Services)
* The CST will empty trash from the patient room.
* Keep room clear of clutter by picking up trash and cleaning spills.
* May aid current EVS tech with room turnover. Nutrition and Food Services
* Transportation of meal carts from kitchen to the nursing unit.
* Transportation of used meal carts from the nursing unit to kitchen.
Required for All Jobs
Performs other duties as assigned Complies with all WellStar Health System policies, standards of work, and code of conduct.
Qualifications
Required Minimum Education
High school diploma Required or equivalent. Required
Required Minimum Experience
Minimum 2 years healthcare experience Preferred
Required Minimum Skills
Ability to read, write and speak the English language; Ability to hear and see alarms and digital readouts; Strong customer service and interpersonal skills; Ability to collaborate with other healthcare providers in the provision of patient care; Ability to function in stressful and emergency situations is essential. Must be versatile in learning and able to perform various job duties daily.
Required Minimum License(s) and Certification(s)
Basic Life Support Required BLS - Instructor Required BLS - Provisional Required
Additional Licenses and Certifications
Must attend and successfully complete the WellStar Sitter Course within the first 30 days of employment Required
W
Central Support Tech- Part-Time- Nights
North Fulton HospitalPosted Yesterday
Part-timeonsite
Job Description
How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.
Work Shift
Night (United States of America)OverviewThe Centralized Support Technician will function as versatile employee that provides support to nursing units at Wellstar Hospitals by assisting with patient safety sitting, patient transports, room turnover that includes a full range of cleaning duties to assigned area and assisting the nutrition and food services liaisons with patient meal delivery and retrieval. The Centralized Support Technician should assume the role of patient advocate providing world-class customer care in daily job duties as well as any additional duties as assigned.
Responsibilities
Core Responsibilites and Essential Functions
* Constant Observation for changes in patient behavior.
* Communicate with staff any potential or recent changes in the patient’s behavior, risk factors, or mental status.
* Document patient checks every 15 minutes (Q15) on patients under observation.
* Evaluate environment for safety and document each shift.
* Assist in the provision of a safe and clean environment and aids with activities of daily living
* Tracks, delivers, maintains, and retrieves telesitter carts
* Troubleshoots any cart connectivity issues and places an IT ticket if necessary
* Performs safe room guideline checks upon initiation and upon every hand-off thereafter
* Performs environmental rounds to ensure safe room guidelines are being maintained
* Responds to remote telesitter escalation for face-to-face intervention
* Notifies Nurse and/or charge Nurse when face to face redirection is required
* Proper verification of patient identification
* Obtain TTR, proper sign out of patient, proper notification of RN upon return
* Proper movement and transport of patient
* Verify that O2 and IV’s are transported correctly
* Ensure that proper hand washing and isolation technique is used
* Utilizes proper body mechanics and lift equipment
* The CST will empty trash from the patient room.
* Keep room clear of clutter by picking up trash and cleaning spills.
* May aid current EVS tech with room turnover.
* Transportation of meal carts from kitchen to the nursing unit.
* Transportation of used meal carts from the nursing unit to kitchen.
Required for All Jobs
Qualifications
Required Minimum Education
Required Minimum Experience
Required Minimum Skills
Required Minimum License(s) and Certification(s)
Additional Licenses and Certifications
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