CX Ops Sr. Analyst

We are looking for a dynamic, energetic team player who is eager to learn about our company and contribute to improve our experience strategy processes and be a part of a disruptive evolution of the customer experience department. You will be playing a crucial role in the strategic and operational improvement of the customer experience. This role focuses on deep data analysis, the identification of key insights, and the execution of continuous improvement projects to ensure business competitiveness and service excellence in a high-growth and constantly changing environment.