Member Services Representative

Are you a driven, energetic individual ready to dive in to a great job? Are you known for being friendly and positive? Are you 18 or older? Want to go to the Gym Pool for FREE ? GROW YOUR CAREER AT OUR Y LOCATION(S) BELOW! Y would I apply? FREE Complete Gym Membership FREE Workout Classes FREE Pool Access Work with Your Friends - Text them the link to this page now! Build Your Resume Opportunities for Growth Community Involvement PART TIME Perks o FREE Family Membership o Paid Sick Leave o Paid Professional Development Opportunities Sound good? (We think so, too!) Here’s what you would do: Educate members that the YMCA is a non-profit charitable organization Conduct member interviews with the intention of connecting members to membership and programs based on individual interests and goals Monitor access to facility by ensuring members and participants check-in upon arrival to the facility Answer all incoming phone calls in a courteous and timely manner; route incoming calls to appropriate departments and staff Maintain working knowledge of branch and association programs in order to communicate and share information to members and participants Greet, interview and tour future members using cause-driven sales and engagement techniques Conduct member engagement and conversion efforts for all membership inquiries and tours which did not result in a join