Back to jobsPerform all daily tasks from the technical role independently and without review.
Consistently meet SLAs for case/quote turnaround times and may exceed SLAs for technical specialist level work.
Start to specialize in more complex work or larger areas of assignment, or begin broadening skills to perform takeoffs, quotes, and drawings.
Display accountability and dependability in the execution of assigned projects.
Actively track progress on goals and make achievements and opportunities for improvement visible to supervisors.
Proactively seek opportunities to expand your knowledge beyond your assigned region.
Actively contribute to continuous improvement activities, collaborating with team members to identify inefficiencies and suggest process improvements.
Offer solutions when pain points in processes/procedures are recognized.
Seen as a change agent – first to adopt changes that increase efficiency.
Demonstrate openness to receiving constructive feedback and use it as an opportunity for growth and improvement.
