Coordinate daily logistics of refractory materials.
Support refractory application and inventory housekeeping for RHI Magnesita products on site, including daily inventory counts.
Advise the refractory crew during refractory usage; identify and report refractory quality or application issues.
Maintain an understanding of the steelmaking process and adhere to all plant safety requirements.
Manage inventory at the customer site in alignment with annual financial targets for invoicing and receivables.
Collect and analyze monthly KPI data and support follow‑up actions.
Assist in generating the quarterly CPP Results Meeting Report and participate in presentations and discussions.
Coordinate inbound logistics and demand planning for RHI Magnesita products using designated tools and systems.
Prepare and distribute reports on melt shop performance (weekly consumption, month‑end CPP usage).
Utilize Microsoft Office, SAP, Scope, CRM, CPP tools, and QMOS.
Enter new sales opportunities into CRM.
Maintain accurate consumption forecasts in the Scope Forecast System.
Update the CPP tool with actuals, goals, consumption, and action items.
Participate in customer continuous improvement meetings.
Engage in ongoing learning and continuous improvement to support future growth opportunities.