Back to jobsMaximize sales and market share of refractory products and services for steel customers.
Develop and maintain multi-level relationships across key customer accounts.
Identify opportunities to increase revenue through material, service offerings, and margin optimization.
Build strong supplier–end-user relationships to ensure long-term partnerships.
Monitor and respond to political, economic, competitive, and production trends affecting the steel industry.
Achieve customer-specific targets, including sales volume, turnover, inventory days-on-hand (DOH), and margin.
Maintain CRM records, including customer contacts, call reports, opportunities, market share, and competitor activity.
Submit reports detailing customer production, competitor movements, new projects, and market insights as needed.
Provide strategic updates on product performance, application innovations, and service enhancements.
Deliver accurate rolling forecasts for material and service needs to optimize inventory and supply chain efficiency.
Oversee demand cycles, including supplier selection, negotiations, purchasing, logistics, outage schedules, and performance tracking.
Negotiate favorable payment terms and ensure timely collections.
Coordinate daily schedules of sales activities and service personnel.
Collaborate with Technical Marketing to propose and execute trials of new materials and optimize application concepts.
Support customer refractory installation and application troubleshooting.
Travel within the designated territory and represent RHI Magnesita at trade shows, industry events, and customer meetings.
