Job Description
The Customer Success Specialist is a client-facing (HR and Recruiters) role, who works to engage and enable our customers to maximize the full value of the Monster.com platform. As the trusted advisor and advocate for our customers, the Customer Success Specialist manages the relationship and customer health for the assigned customers throughout the post-sales lifecycle. The Customer Success Specialist will guide the customer with best practices and training sessions to drive product adoption.
This role requires to partner with Client, Product, Technical Specialists, Marketing and Support teams within Monster.com to enhance customer adoption. To achieve a trusted advisory role for customer, this role requires to be good in domain and technical aspects, ability to learn, research and present.