Product Management Manager
Job Description
Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
Position Summary: We are looking for a Product Management Manager to join the Payer Solutions team within the Interoperability Zone at athenahealth in Chennai. This role focuses on building products that enable seamless data exchange and collaboration between payer and provider organizations. You will drive and execute the product roadmap supporting athenahealth's Value-Based Care (VBC) strategy, while helping reduce administrative burden and improve healthcare efficiency. The role offers an opportunity to work on payer onboarding, interoperability, electronic prior authorization (ePA), and standards-based healthcare data exchange initiatives. You will collaborate closely with cross-functional teams to deliver scalable, outcome-driven solutions in a fast-paced environment.
About the Team: The Interoperability Zone drives growth and creates meaningful insights from diverse healthcare data sources by enabling scaled global integrations. The team plays a critical strategic role in advancing a connected healthcare ecosystem through interoperability solutions. The Payer Solutions team focuses on payer-provider collaboration, interoperability workflows, and operational tooling that support healthcare efficiency and value-based care initiatives. The team works closely with Product, Engineering, Operations, and external stakeholders to deliver innovative healthcare technology solutions.
Essential Job Responsibilities:
- Drive product strategy, roadmap execution, and delivery for payer interoperability and Value-Based Care initiatives.
- Define features, epics, user stories, and business requirements with a strong focus on customer outcomes and user experience.
- Prioritize product backlogs and make trade-off decisions between scope, schedule, and business value.
- Collaborate with scrum teams to deliver scalable interoperability solutions and platform capabilities.
- Become a subject matter expert in healthcare interoperability, payer-provider workflows, and regulatory requirements.
- Foster an API-first mindset and execution approach across product and engineering teams.
- Partner with stakeholders across business, technology, and customer-facing teams to align product priorities.
- Use data, metrics, and customer insights to drive product decisions and continuous improvement.
Additional Job Responsibilities:
- Support payer onboarding and integration readiness initiatives.
- Drive electronic prior authorization (ePA) workflow enhancements and adoption.
- Ensure compliance with healthcare interoperability regulations, including CMS mandates and the 21st Century Cures Act.
- Monitor industry trends related to HL7 FHIR, healthcare interoperability, and payer-provider data exchange.
- Collaborate with architects and engineering teams on complex technical and integration challenges.
- Identify opportunities for automation, self-service capabilities, and AI-enabled solutions.
- Recommend ongoing product enhancements to improve operational efficiency and customer experience.
- Contribute to tooling and processes that support operational scale, visibility, and exception management.
Expected Education & Experience:
- Bachelor's degree in Engineering, Computer Science, Healthcare Informatics, Business, or a related field.
- Minimum 8+ years of Product Management, Product Ownership, or relevant Engineering experience.
- Strong experience working with cross-functional stakeholders in complex business environments.
- Experience with healthcare interoperability standards such as HL7, FHIR, CCD, and healthcare integrations.
- Prior experience working with healthcare payers, payer interoperability, electronic prior authorization (ePA), Risk Adjustment, or Quality Reporting is highly preferred.
- Strong understanding of Agile product management practices, backlog prioritization, roadmap planning, and product delivery.
- Ability to engage deeply in technical discussions with architects and engineering teams, leveraging data and metrics for decision-making; exposure to AI-driven development and automation capabilities is a plus.
About athenahealth
Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
Our company culture: Our talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.
Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.
What we can do for you:
Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.
We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.
In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.
Learn more about our culture and benefits here: athenahealth.com/careers