Senior Community & Stakeholder Engagement Lead

 

The purpose of this position is to assist the Senior Manager, Communications and Stakeholder Engagement in the provision of strategic advice to Snowy 2.0 on critical project interfaces. The role will lead engagement with community and stakeholders in addition to communication of project milestones, so as to maximise awareness, diminish risks and enhance FGJV’s reputation around these interfaces and milestones.

 

 

Main Duties / Responsibilities

• Preparation of stakeholder and community communication plans aligned to project works that interface with stakeholders and the community and in implementation of strategies to maximise awareness and diminish risks
• Develop associated collateral including community notices, website updates, advertisement requirements, fact sheets to support plan delivery
• Liasion with Traffic and Transport team to monitor interfaces, delivery load information and proactively inform community of works, in addition to project teams as required to understand interfaces and proactively manage risks around our works
• Support SHL and Snowy 2.0 implementation of its community engagement framework and in attending community events in support of SHL as required
• Deliver FGJV’s Social Monthly Media Plan aligned to Project delivery milestones and key people/ workforce initiatives including development of weekly content and its provision to Clough corporate comms team and required Snowy 2.0 approvals, including image capture to support content
• Oversee C&SM weekly/ monthly report outputs in ensuring content is provided to Senior C&SM Manager in line with output deliverable timeframes to ensure its timely review and submission in accordance with required timeframes
• Manage FGJV website updates
• Proactively track and monitor project delivery milestones from Project with support of Senior C&SM Manager and Strategic Workforce Engagement Leads for proactive provision of milestone information to Snowy 2.0 Comms team.
• Attend bi-weekly Client interface meetings for Media and External Engagement and Community Engagement in pursuit of supporting Senior C&SM Manager at these meetings with timely updates.
• Participate in on call roster for community phone and oversee reporting on enquiries/ complaints received
• Escalate any complaints, community interactions or project milestone information likely to have an impact on brand our reputation to Senior C&SM Manager
• Monitor external works interfaces and update Transport Operational C&SM plan as required.
• Work together with Site based workforce engagement leads to develop Belissima Mail and manage interface with SE printing given Cooma based location

 

Company Requirements

• Ability to coordinate key business stakeholders in a mature and professional manner.
• Strong writing skills with the ability to quickly learn and adopt our brand tone of voice.
• Exceptional time-management, problem-solving and people skills.
• The ability to work on multiple tasks in a fast-paced environment.
• Identify risk; escalate where necessary; demonstrate personal commitment to safety and wellbeing of people.

 

Qualifications:

Experience

• Relevant tertiary degree in Business, Marketing or Communications.
• Technical proficiency in Adobe InDesign and Microsoft Office (Word, Excel and Power Point)

 

5-7+ years

Background delivering in community campaigns, and events across regional Australia.