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Job Description
The Product Owner for the ServiceNow Global Configuration Management Database (CMDB) Program plays a strategic leadership role in shaping and executing the roadmap for CMDB capabilities across the enterprise. This role partners with global stakeholders, data stewards, and data consumers to ensure the CMDB evolves to meet business needs, supports IT operations, and delivers reliable data for decision-making. Key responsibilities include managing the lifecycle of Configuration Item (CI) classes, implementing Critical Data Element (CDE) changes, and reporting platform health to executive leadership.