Operations Supervisor

Operations Supervisor JOB FUNCTION / PURPOSE  The Operations Supervisor is responsible for training and overseeing the daily activities of operators, solving complex operations problems, and performing maintenance/operations activities at water/wastewater treatment facilities.  Class 2 WW License required. RESPONSIBILITIES  Oversees operational and maintenance planning, scheduling and controlling at water/wastewater plants.  Provides technical direction, assistance and training to other personnel. Manages maintenance of work order system. Tracks and submits monthly reports.  Ensures that all SOPs are followed, and DOT, OSHA and other requirements are met.  Communicates with client and customers related to routine technical aspects of operations and responds to inquiries.  Trains employees on proper plant operations, repair and installation techniques, SOPs and safe work practices.  Assesses and implements improvements to operating systems and SOPs. Prepares daily, monthly and yearly data (DMRs, SMRFs, etc.) for review by project manager.  Assists in meetings with regulatory officials during inspections to evaluate findings and ensure compliance.  Other duties as assigned.                    EDUCATION / EXPERIENCE  High School Diploma or GED and 7-10 years water/wastewater experience. Previous supervisory experience preferred.  LICENSES / CERTIFICATIONS  Valid Driver’s License (CDL preferred). Water/Wastewater Operator’s License specific to state and site-specific requirements. Other licenses may vary according to specific site and assignments.  TECHNICAL  Advanced proficiency with Microsoft Office applications & internet. Ability to work with basic office equipment & phone systems. Working knowledge of OSHA requirements, DOT regulations & Utility SOPs. Proficiency completing all regulatory documentation, reports and correspondence.  COMMUNICATION  Communicates clearly & professionally. Contributes to a positive internal & external customer experience. Maintains composure in challenging situations. Collaborates with others. Asks for constructive feedback. Promotes a culture of diversity, respect & accountability. Challenges others through productive discussion.  PROBLEM SOLVING & QUALITY  Pays attention to detail. Identifies & solves complex issues. Thinks “big picture” when assessing problems/opportunities. Develops innovative & creative solutions.  MANAGING FOR RESULTS  Follows all company policies & SOPs. Delegates, prioritizes & manages the work of others. Balances competing priorities, scheduling issues & deadlines. Delivers effective feedback. Manages cost, quality & expedience.  LEADERSHIP & INITIATIVE  Motivates & empowers others. Acts in accordance with company vision, mission & values. Takes accountability for own performance. Willing to take on additional assignments. Seeks out opportunities for leadership & development. Trains, coaches & mentors others. Champions change.  PHYSICAL DEMANDS  Must be able to: frequently lift 50-60 pounds; load, unload & move large equipment/tools; access confined spaces; continuously walk and climb stairs and ladders.