Job Description
Melissa Izatt Insurance Agency LLC
Customer Service Representative
Job Overview
Join Our Team as a Customer Service Representative:
Do you enjoy helping people and staying organized even on busy days? Our insurance agency is looking for a dependable, detail‑minded individual who can keep up with a fast‑moving workflow while providing outstanding customer care.
Salary Range: $18.00 - $25.00 per hour
Benefits
Hourly Base Salary Based on Experience
Paid Time Off (PTO)
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Retirement Plan
Requirements
Must have reliable transportation.
Must be available to work Monday through Friday 8:30am-5:30pm
Must have basic computer skills and be familiar with Microsoft.
Must have Property & Casualty Insurance license or be willing to obtain one within 60 days of employment.
Responsibilities
What You’ll Do
• Be the first point of contact for clients
• Handle policy changes, billing questions, and service requests
• Keep accurate records and follow up on customer needs
• Work closely with Sales Producers to support daily operations