Business Analyst

• Develop and deliver business and technology process flows in order to drive overall workflow optimization.

• Develop and document work flows that promote productivity and efficiency.

• Identify opportunities to increase productivity, enhance Services Levels, and improve overall organizational efficiency.

• Develop implementation plans for process improvements, process controls, and new/enhanced capabilities.

• Identify and create relevant metrics that will report process effectiveness and efficiency

• Superior MS Excel, MS Access, Visio, PowerPoint, and SharePoint skills

• Strong analytical skills – both quantitative and qualitative.

• Ability to convert analytical results into comprehensible charts, graphs, and reporting.

• Excellent communication skills - written and verbal

• Self starter

• Experience at working both independently and in team/matrixed environments

• Ability to understand processes and issues from a customer perspective

• Ability to drive results

To know more on this position or to schedule an interview please contact:

Vishwas Jaggi
973-475-7482