Working from our office in central “old” Belgrade, you will be in contact with clients from all over the world daily. You will form strong international relationships and most likely get used to travelling to Copenhagen to our Danish office.
You must be passionate about giving our clients the best possible experience and helping them maximize the utility of their email newsletters - But using our world-leading platform!
As a Platform Specialist, your primary responsibilities include, but are not limited to:
Providing exemplary support to Passendo customers across the globe via email and our Service Desk.
Facilitating seamless customer onboarding, delivering training sessions, and maintaining ongoing customer interactions.
Ensuring our Knowledge Base remains current by contributing relevant and valuable content.
Assisting customers in optimizing the product for unparalleled business success.
Becoming the authoritative voice of our customers, actively collecting feedback to fuel continuous improvement across all facets of Passendo’s technology.