Vilnius Site Operations Manager

About Citco

Citco is a global leader in fund services, corporate governance and related asset services with staff across 50 office locations worldwide. With more than $2 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients’ needs. 

For more information about Citco, please visit www.citco.com.

About the Team & Business Line 

Join and lead a dynamic administration team and play a vital role in supporting Vilnius office operations, its employees, and the team itself. Working closely with both internal and external parties, this role leads the team to reflect the high-quality standards of the organization, ensuring that office facilities, employee community, internal stakeholders, vendors, and communication are fit for purpose and legally compliant.

Opportunities to learn and further expand your business knowledge are readily accessible within a challenging and dynamic international work environment.

Your Role:

• You will support and collaborate with Site Leadership to determine and prioritize Site development activities.
• Engaging in strategic activities by leading them and reporting back to Site leadership.
• Acting as a single point of contact (for support functions) in aligning business requirements and addressing shared needs / pain-points.
• Regularly interfacing with global and matrix stakeholders to ensure implemented projects, processes and policies remain aligned with Company’s guiding principles.
• Running and taking part in various Site level communication projects and initiatives.
• Supervising daily support operations and planning most efficient administrative procedures, leading team.
• Strengthening internal culture through a variety of communication, bottom up change initiatives, other projects. Leading employee engagement committee.
• Communicator, master organizer, problem solver, innovator process driver, day to day decision maker.
• Developing and managing productive relationships with stakeholders.
• Policies and procedures: studies, overtime, business travels, holiday and other absences; mobile phones, sport allowance, office access and new safety procedures, BCP documentation.
• Absence, holiday, sick leaves management, overtime control and final timesheet preparation for payroll.
• Contracts and leases; vendor management. Expense management and budgeting.
• Organizing: front desk operations, benefits, trainings, business trips, gifts, office initiatives and events, relocations catering, parking, cleaning, security, maintenance and repairs.

About You:

• Supportive, energetic, creative and friendly approach as well as accurate, flexible and tactful.
• Excellent communication and interpersonal skills as well as strong sense of responsibility and discretion.
• Ability to multitask and work in a dynamic atmosphere.
• College or university degree.
• Fluent in English and Lithuanian (both written and verbal) as well as IT literacy.
• Experience in a similar position or client service environment would be an advantage.

Salary Range

3333-4500 EUR GROSS

Our Benefits

Your well-being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.

We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.

Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.