Data Platforms Technical Support Manager

Waters is seeking a highly skilled Data Platforms Technical Support Manager to lead our Tier 1 global support operations and govern our enterprise Databricks platform. This role combines team leadership, operational excellence, and deep technical ownership of SAP Datasphere, Microsoft Azure Databricks Administration, Unity Catalog governance, , and Power BI.The ideal candidate has 10+ years of total experience with 5+ years in leadership or management roles, plus strong hands-on Datasphere & Databricks administration (clusters, governance, compute, Terraform, Unity Catalog). You will ensure uptime, performance, and secure operations across our Data & Analytics ecosystem while mentoring a global team supporting a 24/7 environment.