Vice President, Engineering (Servicing Platform)

The Servicing Technology team is seeking a Vice President of Engineering to lead our Servicing Platform organization; the team behind the core systems that power our servicing business at scale. This is a high-impact leadership role with the opportunity to shape the future of our platform through a major re-platforming initiative, driving modern, scalable, and resilient solutions that will support long-term growth and innovation. You’ll play a key role in setting technical direction, influencing strategy, and delivering meaningful outcomes for both our business and our clients. This role blends deep engineering leadership with strong vendor and partner management. We’re looking for a leader who thrives in complex environments, is energized by transformation, and is passionate about building high-performing teams and world-class platforms. This role includes regular travel to our Detroit and Dallas locations, as well as annual engagement with our teams in India.

About the role 

• Lead and mentor value streams of Agile divisions that lean into data-driven experimentation, innovation, quality and craftsmanship

• Communicate and promote the culture and mission of the company

• Collaborate with senior value stream leadership to establish a mission aligned with the company vision

• Promote iterative, thoughtful decision-making within self-organized teams

• Lead the maturation of software development and Agile practices in the organization

• Identify organizational requirements for changes to systems, structures and culture necessary to support agility and adaptability

• Stay informed of trends and changes in the broader technology, business and regulatory landscapes

• Assist value stream leaders in balancing enterprise risk and agility

• Understand and plan for the product roadmap, and maintain awareness of broader technical and business changes impacting the value stream

• Use operational trends and organizational goals to develop strategic themes and value stream objectives

• Develop short-, mid- and long-term key results with multiple divisions to achieve value stream objectives

• Identify roadblocks preventing success of strategic themes or objectives and work with appropriate stakeholders to find resolutions

• Oversee and calibrate divisional talent acquisition roadmaps and succession plans for the value stream

• Prepare and deliver reviews, compensation adjustments and promotions

• Oversee and calibrate training, development plans and pairing activities to onboard and upskill the value stream brainforce

• Identify, implement and drive adoption of best practices within the leadership community

• Mentor and support team members on any of the above responsibilities

About you 

Minimum Qualifications 

• 11 years of experience or equivalent in a software engineering, quality engineering and/or product

• 9 years of experience or equivalent expertise in leading software delivery teams

• Undergraduate degree or equivalent experience in computer science, information technology or a related field development, or role in a relevant field

• Recognized excellence in leading and supporting divisional initiatives

• Extensive experience building self-organizing teams that meet organizational engineering and architecture standards

• Accomplished in working with senior leadership while balancing organizational needs and risks in a professional and diplomatic way

• Experience using Agile metrics, such as sustainability, productivity, client delight and responsiveness to understand value stream success

• Experience leading divisions that define and implement migration and decommission plans for legacy software

• Demonstrated ability to meet delivery goals spanning multiple divisions with shifting timelines, staffing, and dependencies

• Demonstrated ability to advocate on behalf of team members and projects using deliberate, accurate and persuasive language

• Extensive knowledge of people leadership practices, such as change management, recruiting, hiring, performance management, corrective action and compensation administration

Preferred Qualifications 

• 9 years of experience programming in C#, F#, PHP, Python, Java, JavaScript, Progress or other object-oriented/functional programming languages

• Graduate degree or equivalent experience in computer science, information technology or a related field

• Certified in Scaled Agile Framework (SAFe) Agile practices

• Experience mentoring and developing senior leadership

• Extensive knowledge of supported business domains

What you’ll get 

Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: We’ve got your back. Check out our full list of Benefits and Perks. 

About us 

Rocket is a Detroit-based company made up of businesses that provide simple, fast and trusted digital solutions for complex transactions. The name comes from our flagship business, now known as Rocket Mortgage®, which was founded in 1985. Today, we’re a publicly traded company involved in many different industries, including mortgages, fintech, real estate and more. We’re insistently different in how we look at the world and are committed to an inclusive workplace where every voice is heard. Apply today to join a team that offers career growth, amazing benefits and the chance to work with leading industry professionals.

This job description is an outline of the primary responsibilities of this position and may be modified at the discretion of the company at any time. Decisions related to employment are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law. The company provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable state and federal laws. Applicants requiring reasonable accommodations in completing the application and/or participating in the application process should contact a member of the Human Resources team, at [email protected]. 

The compensation information below is provided in compliance with all applicable job posting disclosure requirements. The compensation for this position is $216,000.00-$457,500.00. The position may also be eligible for an annual bonus, incentives, and other employment-related benefits including, but not limited to, medical, dental, and vision benefits, 401K retirement plan, and paid-time off. More information regarding these benefits and others can be found here. The information regarding compensation and other benefits included in this paragraph is the company’s current, good faith estimate at the time of posting. [Compensation and benefits are subject to modification from time to time as the Company, in its sole and exclusive discretion, deems appropriate.] The Company may determine during its future reviews of the proposed compensation and benefits provided for this position, that the compensation and benefits for such position should be reduced. In no event will the Company reduce the compensation for the position to a level below the applicable jurisdictional minimum wage rate for the position. Los Angeles County and San Francisco Candidates only: qualified applicants with arrest or conviction records will be considered for employment per the Fair Chance Ordinance and the Fair Chance Initiative for Hiring.