Job Description
Army Continuing Education System (ACES) Support, Regional Manager
Strategic Resources, Inc. (SRI) is an international, ISO 9001/20000/27001 Certified, CMMI Level 3 Rated full-service provider with more than 37 years’ experience in the Federal, Military, and Commercial Marketplaces. SRI is seeking committed and passionate professionals to provide critical Program Management services to the Army’s Installation Management Command (IMCOM), overseeing the delivery of education programs and services to military service members.
Overview: The Army Continuing Education System (ACES) supports Soldiers’ professional and personal growth through a continuum of education programs and services that range from academic and career guidance to enhancement of job performance and skill qualifications and includes assistance to ease the transition of soldiers returning to civilian life. Services include counseling, credentialing/licensure, testing, instruction, technological/automation services and administration support services to the education center.
The ACES Regional Manager provides contract oversight to the region, performing as the region On-Site-Coordinator (OSC), for locations in Korea and Japan, over all installation OSCs. Regional Manager duties increase during contract start-up and during the transition from one period of performance to the next period of performance. Tasks will include coordination with Headquarters, Installation Management Command (IMCOM), local contracting command, vendor PM, and vendor employees in the area of responsibility. A main task for the Regional Program manager is to complete Status of Forces Agreement (SOFA) and logistical support requirements in a timely manner.
Tasks & Responsibilities:
- Responsible for the performance of work, compliance and quality control.
- Serves as a principle point of contact with the Government and assists in the management of operations across all installations.
- Ensure the recruitment, training, and retention of a qualified workforce.
- Ensures staff provides high quality customer service and performance services to all clients.
- Attends and assists with external meetings, conducts site visits, communicates program metrics to stakeholders, supervises courses, and manages travel.
- Prepares contractor required reports and administrative documents.
Required Skills, Education, Experience & Abilities:
- A minimum of five (5) years’ general managerial experience.
- Knowledge of host country requirements, SOFA timelines/processes, Non-combatant Evacuation Operations (NEO), and contingency operations.
- A working knowledge of military education programs and services, such as Tuition Assistance (TA), GI Bill programs, Credentialing Opportunities On-Line (COOL), and Service-specific education centers is desired.
- Applicants must successfully undergo a National Agency Check with Inquiries (NACI) Tier 1 background investigation.
- Experience managing personnel at geographically dispersed sites.
- Ability to meet and correspond regularly with a government counterpart.
- Experience conducting QC checks and ensuring training requirements are met.
- Experience working directly with clients.
- Ability to exercise a great deal of independent judgment.
- Superb verbal and written communication skills.
- Proficient in the use of Microsoft Office products
This job description is intended to outline the general nature and level of work being performed. It is not intended to be a comprehensive list of all responsibilities, duties and skills required of the position. Additional tasks may be assigned as needed.