7416 Temporary Staff: PROGRAM ASSISTANT (Computer Lab Tech)

The Computer Lab Technician provides front-line support within campus computer labs, assisting prospective students and current students with basic enrollment-related tasks and general technology needs. This position plays a key role in helping students successfully navigate college systems, access resources, and complete essential steps in the enrollment process. Job Duties - Assist students and prospective students with navigating the college website and student systems (e.g., application and self-service portals) - Provide guidance on completing the college application and performing basic functions such as adding/dropping courses and printing class schedules - Support students in accessing and navigating the FAFSA website and connect them with appropriate financial aid resources - Help students explore career assessments and tools to support major and career decision-making - Provide basic technical support, including: - Logging into student accounts - Resetting passwords - Printing documents and navigating lab equipment - Maintain a welcoming and supportive environment for all campus visitors - Refer students to appropriate departments (Admissions, Advising, Financial Aid, etc.) for more complex needs - Perform other duties as assigned to support lab operations and student success