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Job Description
Responsible to supervise the Banquet staff to ensure efficient and professional service
Shift Requirements: weekends and weekdays, holidays and special events
ESSENTIAL DUTIES & FUNCTIONS
- Assists the Banquet Staff in room set-up.
- Checks the overall room for accuracy.
- Assigns pre-meal assignments to staff.
- Inform of any special requests or special instructions to staff
- Assists Banquet Staff clear tables at conclusion of meal function
- Ensure that all side-work to include filling and stocking salt/pepper shakers is completed
ESSENTIAL SKILLS AND QUALIFICATIONS
- Strong verbal and written communication skills
- Effective time management and problem-solving skills
- Ability to work well with a team and demonstrate attention to detail
- Excellent organizational skills and interpersonal abilities
Physical Requirements
- Standing/Walking: Constantly. Various surfaces including carpet, tile, and rubber mats.
- Crouching (Bend at knees): Occasionally. Lift trays, glass racks, clean, stock shelves.
- Kneeling/Crawling: Occasionally. Clean or pick up debris.
- Stooping (Bend at waist): Frequently. Load carts and trays while serving food and beverages; expediting.
- Twisting (Knees, waist, neck): Constantly. Serve guests, monitor banquet room activity, maneuver through crowds and staff.
- Balancing: Constantly. Carry trays, glassware, and beverage container.
- Reaching (Overhead/extension): Frequently. Stock supplies, carry trays. Serve at arm’s length extension, set-up banquet tables.
- Handling/Grasping: Frequently. Serve food, set up banquet tables. Use telephone.
- Fingering/Feeling: Frequently. Write, use adding machine, garnish and fill plates, fold napkins, set table with silverware. Handle hot plates/pans.
- Pushing/Pulling: Frequently. Push warmers, carts, tables, glass and china carts. Average weight: 10 lbs. force. Maximum weight: 20 lb force
- Lifting/Carrying: Frequently. Carry full trays, beverage containers, ice buckets. Average weight 25 lbs. Maximum weight 40 lbs
Working Environment
- Interior of hotel, in all areas of the hotel.
- Exterior of hotel with exposure to weather conditions.
- Exposure to various hazardous chemicals.
- Exposure to food items and beverages.
BASICS
- Assists the Banquet Staff in room set-up.
- Checks the overall room for accuracy.
- Assigns pre-meal assignments to staff.
- Inform of any special requests or special instructions to staff
- Assists Banquet Staff clear tables at conclusion of meal function
Ensure that all side-work to include filling and stocking salt/pepper
Education and Experience
- Ability to attend mandatory meetings
- High School Diploma or GED is required.
- Must be able to push 35 lbs., lift 50 lbs. from floor and bend at the knee.
- Able to walk and stand for long periods of time throughout the day.
- Must be able to write and speak conversational English.
- Must be able to work a varied schedule which includes working weekends and holidays.
- Previous hotel experience preferred.
- Previous hotel banquet experience required.
- TABC/Food Handlers certified