Roles & Responsibilities:

Primarily responsible for solving technical business needs of partner and/or end user by providing presales support (presentations, demos, POCs, proposal writing, compliance table and product briefings)
Develop working proficiency on products and technologies through self directed and formal training
Responsible for qualifying requests for POC
Set POC objectives with customer based on:

Independently present vendor’s solution to end users during the first customer meeting with the exception of:

C-level audience is present
CIO/CTO/Technical Evaluators are involved in first meeting
Strategic named accounts where vendors have indicated they want to be engaged from start of opportunity

Managing key partners for the line of business with the Product Manager and BD Managers
Provide updates and training to partners from time to time
Developing un-named end user accounts and partners / resellers jointly identified with Product Manager(s)

Key Measurements:

To be technically proficient and certified in product lines jointly identified with the Country Manager within the first 90 days from employment date
To be able to carry out at least 1 POC independently with minimal assistance from vendor
Keeping POC cycles within the maximum duration of 1 month

Degree / Diploma in IT / Computer Studies or equivalent
Min 3 years hands on experience in troubleshooting complex multi-vendor network issues in LAN and WAN networks
Strong knowledge of security and networking infrastructure environment preferred
Process good analytical, communication and interpersonal skill
Self motivate, independent and ability to multi-task
Continuous relevant certifications by respective products is required
Famliar in Government Sector is an advantage

Solution Architect/Presales

Job Description