Job Description
**Job Title: Parts Advisor**
**Location:** Bertera Chevrolet
**Job Summary:**
Bertera Chevrolet is seeking a knowledgeable and customer-focused Parts Advisor to join our team. As a Parts Advisor, you will play a crucial role in our parts department, helping customers and technicians find the right parts for their needs and ensuring that our inventory is managed efficiently and accurately.
**Key Responsibilities:**
- Provide excellent customer service by assisting customers in identifying, locating, and acquiring the required parts.
- Respond to customer inquiries in person, over the phone, and via email, ensuring a timely and accurate response to all parts-related questions.
- Use parts cataloging software to identify and locate parts within the inventory.
- Maintain accurate records of parts transactions, sales, and inventory levels.
- Collaborate with technicians and service advisors to ensure the timely acquisition of parts for vehicle repairs.
- Manage inventory by monitoring stock levels, ordering new parts, and receiving, labeling, and storing parts correctly.
- Ensure readiness for parts delivery and coordinate with delivery drivers for timely distribution.
- Assist in maintaining a clean and organized parts department and workspace.
- Stay updated on new products, accessory updates, and industry trends.
- Participate in ongoing training and development opportunities to enhance product knowledge and customer service skills.
**Qualifications:**
- High school diploma or equivalent required; additional technical or automotive training preferred.
- Previous experience in an automotive parts department or a similar role is highly desirable.
- Strong knowledge of automotive parts and accessories.
- Proficient in using parts inventory management systems and basic computer applications.
- Excellent communication and interpersonal skills.
- Strong organizational skills and attention to detail.
- Ability to lift and move heavy parts and equipment as needed.
- A valid driver's license with a clean driving record.
**Benefits:**
- Competitive salary with performance-based incentives.
- Health, dental, and vision insurance.
- Retirement savings plan.
- Opportunities for professional development and advancement.
Join the Bertera Chevrolet team and contribute to our commitment to providing outstanding service and support to our customers. Apply today to become a valuable member of our parts department! Bertera Chevrolet is an equal opportunity employer.