Automotive Parts Advisor

Hilbish Ford is seeking a skilled Back Counter Parts Advisor to join our highvolume Parts Department. As a dealership with 65 years of trusted service, we take pride in providing a supportive, teamdriven environment where employees can grow and succeed. If you’re motivated, customerfocused, and ready to bring your expertise to a dealership that values its people, we’d love to meet you! 

What We Offer

• Health insurance
• 401(k) plan
• Vacation time
• Promote from within
• Employee longevity
• Partners within our community

• Oversee the parts sales process from start to finish.
• Communicate with customers and staff in a friendly and professional manner.
• Converse effectively/efficiently regarding customer parts status.
• Read and understand the parts catalog when looking up and speaking to specific parts.
• Answer phone calls, provide price quotes and other information to customers.
• Review wholesale body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate.
• Provide high level service to both internal and external customers.
• Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock.
• Notify parts manager of out-of-stock parts or shop materials that need immediate attention.
• Locate out-of-stock parts from outside source and submit an emergency order, if necessary.
• Make sure all internal requests for parts are billed on service repair order.

• High School Diploma or equivalent 
• Ford parts sales experience (preferred)
• Critical thinking a must
• Eager to improve in a dynamic work environment
• Strong interpersonal and time management skills
• Ability to read/interpret safety and maintenance documents
• Ability to calculate figures/amounts including discounts, interest, commissions, proportions, %, area, circumference, and volume
• Valid driver's license and clean driving record