3 - Help Desk Interns

Position Title: Help Desk Intern
Reports To: Lead Computer Technician
Position Statement: A Help Desk Intern is a student employee that assists the Help Desk Team provide quality technology support under the direct supervision of the Lead Computer Technician.
Experience: Hiring preference is given to students who have served the school community as a Technology Leader in the Anytime Anywhere Learning initiative.

Essential Functions:

• Assists the Help Desk Team to deliver technology support.
• Assist with the deployment of new equipment.
• Assist with software installs.
• Assist in collecting information for the equipment inventory.
• Assist in printer issues. Goals of the Internship:
• Learn some of the many facets of Information Services and Technology
• Hands on learning experience in the technology arena
• Learn how to work with different types of personalities