Job Description
Key Accountabilities (2)
Support to update and manage customer documents:
- Scan/fill data and perform work related to building and managing customer documents as assigned by line manager.
- Update and monitor Customer's status on the basis of: Information provided by sales force; Information from the system;
- Support sales force in managing customer portfolio (providing debt reports, customer data...); identify risk factors
- Perform after-sales support tasks
- Perform support tasks with partners outside Techcombank from time to time.
Perform other tasks
- at the request of line manager
- Make operational reports to support the department's business from time to time.
- Report on reward programs.
- Perform office administrative support tasks such as asset management, clerical work, timekeeping, stationery, human resources, storage, expenses... according to internal regulations.