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Job Description
Why you’ll love it here!
+ Benefits include Medical, Dental, Vision, Tuition Reimbursement, Pet, and Legal Insurance
+ 401k+ Community Service Day
+ Spotlight Awards
+ National Sales Excellence Awards
+ CFSP Prep Certification Program
POSITION SUMMARY:
The Rental Coordinator reports to the Rental Manager
Located in Lewisville, TX
Full-Time
Hybrid
As a Rental Coordinator in the construction services and foodservice industry, you play a pivotal role in managing equipment leasing activities. Your responsibilities encompass a range of tasks, from processing lease orders and coordinating equipment deliveries to maintaining the accuracy of lease contracts. Your effective communication and organizational skills will ensure smooth operations in TriMark's rental services.
ESSENTIAL FUNCTIONS & RESPONSIBILITIES:
Rental Order Support
Assist with processing rental orders accurately and efficiently.
Communicate with sales team to confirm order details, delivery schedules, and rental needs
Update and maintain order information in company systems.
Customer Service
Provide friendly and professional support to internal teams throughout the rental process.
Respond to internal team inquiries and help resolve issues in a timely manner.
Build positive working relationships with internal teams.
Equipment & Inventory Coordination
Help track rental equipment availability and inventory levels.
Coordinate equipment deliveries and returns with internal teams.
Assist with inspecting returned equipment and documenting any issues.
Administrative Support
Prepare and maintain rental agreements and related documentation.
Ensure customer and rental information is entered accurately into company systems.
Support the team with general administrative and operational tasks.
Team Collaboration
Work closely with sales, logistics, and customer support teams to ensure excellent customer service.
Participate in team meetings and contribute ideas for process improvements.
Assist with special projects as needed.
COMPETENCIES
Strong communication and customer service skills.
Excellent organizational skills and attention to detail.
Ability to manage multiple tasks and prioritize effectively.
Positive attitude and willingness to learn.
Team-oriented with the ability to work independently when needed.
Basic problem-solving and critical-thinking skills.
QUALIFICATIONS & EXPERIENCE
High school diploma or equivalent required; associate degree preferred.
Previous customer service, administrative, coordinator, or office experience is preferred but not required.
Proficiency with Microsoft Office (Word, Excel, Outlook).
Experience with AutoQuotes, Smartsheet, or similar software is a plus, but training will be provided.
Ability to successfully pass a background check following offer acceptance.
