Clerical Associate - Combined Medical/Surgical Outpatient

Accountabilities:

• Works with an interdisciplinary health care team to complete all clerical duties
• Excellent work record essential
• Utilizes excellent customer service skills when answering/directing telephone calls and booking appointments
• Accurately processes all physicians orders using order entry through Meditech
• Adhere to Osler privacy agreement
• Attendance for clerical/departmental staff meetings as requested
• Assists with extra clerical duties as assigned
• Data collection for all programs
• Functions within the health and safety guidelines to provide safe and supportive environment for all patients/families
• Ability to work in fast-paced environment with competing priorities

• Medical terminology certificate required
• Computer literacy and previous experience with Microsoft Office (Excel is required and Project an asset)
• Successful completion of Meditech admissions and order entry programs essential
• Successful completion of automated scheduling essential
• Medical administration certificate or diploma preferred
• Keyboarding skills 45/wpm
• Evidence of ongoing education in office administration or other registration and booking processes
• Demonstrated commitment to continuing education
• Previous office experience required (booking and registration required)
• Demonstrates strong interpersonal and communication skills
• Must demonstrate Osler's Values of Respect, Excellence, Service, Compassion, Innovation and Collaboration
• Data analysis experience preferred
• Able to prioritize and function effectively in a busy environment
• Demonstrated ability and experience through positive performance appraisals, work history and attendance records

Currently Days, 8 hours shifts including weekends and statutory holidays (subject to change in accordance with operational requirements)

Salary: 

Minimum: $26.31 per hour
Maximum: $28.49 per hour

Internal application deadline: June 16, 2026

Osler values inclusivity and diversity in the workplace. We welcome and encourage applicants from diverse backgrounds. We are committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act. If you require an accommodation at any stage of the recruitment process, please notify Human Resources at [email protected].

While we thank all applicants, only those selected for an interview will be contacted. Any information obtained during the course of recruitment will be used for employment recruitment purposes only, and not for any other purpose.