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Job Description
Description of the role:
The Front Desk Agent at The Resort at Longboat Key Club is responsible for providing exception customer service to guests, checking them in/out, and assisting with any inquiries or requests they may have.
Responsibilities:
- Greet guests in a friendly and professional manner
- Check guests in and out efficiently
- Answer phone calls and direct them appropriately
- Handle guest requests and resolve any issues promptly
- Maintain a clean and organized front desk area
Requirements:
- Previous customer service experience
- Excellent communication skills
- Ability to work in a fast-paced environment
- Attention to detail
- Knowledge or basic computer systems
Benefits:
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401(k)
- Free Associate Parking
- Free Meal for every shift worked
- 30% Discount in Resort Outlets
- Hotel Discounts with OPL
- Friends and Family Discounts
- Opportunity for growth within the company
About the Company:
The Resort at Longboat Key Club is a luxury resort located in Longboat Key, Florida. It offers world-class amenities and a stunning beachfront location for guests to enjoy.
The company also conducts post-offer employment verifications, motor vehicle, and criminal background checks. We are an Equal Opportunity Employer.