Job Description
Job Responsibilities:
* Proactively identify and acquire new customers for Personal Financing products through various channels including cold calling, referrals, and branch walk-ins.
* Understand customer financial needs and recommend suitable Personal Financing solutions, including loans, credit cards, and other related products.
* Conduct thorough financial assessments and explain product features, benefits, terms, and conditions clearly and accurately to customers.
* Prepare and process Personal Financing applications efficiently and accurately, ensuring compliance with all internal policies and regulatory requirements.
* Build and maintain strong relationships with customers, providing ongoing support and addressing their inquiries or concerns.
* Actively participate in sales campaigns, roadshows, and other marketing initiatives to promote Personal Financing products.
* Achieve individual and team sales targets and key performance indicators (KPIs) consistently.
* Keep abreast of market trends, competitor activities, and new product offerings to identify sales opportunities.
* Collaborate effectively with internal departments to ensure smooth processing and delivery of services.
* Adhere to all bank policies, procedures, and ethical standards.
Job Qualifications:
* Minimum of a Diploma or Bachelor's Degree in Business, Finance, Marketing, or a related field.
* Proven sales experience, preferably in the banking or financial services industry, with a focus on personal financing or retail banking products.
* Strong understanding of personal financing products, including loans, credit cards, and related services.
* Excellent communication, interpersonal, and negotiation skills.
* Results-oriented with a strong drive to achieve sales targets.
* Ability to work independently and as part of a team in a fast-paced environment.
* Customer-focused with a commitment to delivering high-quality service.
* Proficiency in Microsoft Office Suite.
* Fluency in English and Bahasa Malaysia is required. Proficiency in other local languages will be an added advantage.