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Job Description
Job Id:
6116-TBD
# of Openings:
1
About Jostens:
Celebrating 125+ years of business, Jostens has been a part of local communities, working with K-12 schools, colleges and universities, teams, and affiliation groups. Representatives from Jostens touch thousands of schools and groups every day, working to make a difference with products and services that recognize accomplishments and help people tell their stories. These products, along with resources for educators, yearbook curriculum and services to help motivate and inspire like Jostens Renaissance® and Commitment to Graduate (C2G) are all designed to contribute to a positive and rewarding school experience. As a household name and leading brand in our market, we are passionate about being the most trusted partner in celebrating moments that matter. We are a mid-size company with a small company feel, allowing us to move fast and explore innovative ideas.
Jostens is an Equal Opportunity Employer and complies with applicable employment laws. EOE/M/F/Vet/Disabled are encouraged to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
https://www.jostens.com/about/california-employee-privacy-policy
JOB TITLE: Site Merchandiser
Location: Santiago
Working Model: Hybrid after 3 months*.
GENERAL DESCRIPTION OR PURPOSE OF JOB:
The Site Merchandiser supports the day‑to‑day execution of both B2C (direct‑to‑consumer) and B2B (business‑to‑business) ecommerce experiences for The Mascot Shop, jostens.com and other Jostens properties. The Site Merchandiser is responsible for helping maintain and optimize the online shopping experience by ensuring products, content, and promotions are accurately presented on the website. This role focuses on day‑to‑day site execution, product setup & offering, basic performance monitoring and working closely with cross‑functional partners such as marketing, product, UX, operations and sales.
RESPONSIBILITIES / ESSENTIAL FUNCTIONS:
- Maintain and update B2C and B2B product & template listings, including product names, descriptions, pricing, categories, attributes and availability.
- Use dotCMS and Broadleaf Commerce to maintain and update web content such as banners, navigation, categories, collections, promotional messaging and basic page layouts.
- Support the setup and execution of promotions, featured products, and merchandising placements.
- Perform regular site audits to identify broken links, incorrect content, pricing issues, or merchandising errors.
- Work closely with marketing, UX, product and customer service teams and communicate effectively when content updates are completed and/or issues arise that need to be escalated.
- Monitor basic ecommerce metrics related to product setup, availability and sales performance.
JOB REQUIREMENTS/SPECIFICATIONS: Note that (i) computer literacy and working-level skill with the basic MS Office suite (Word, Excel, Outlook), (ii) good verbal and written communication skills, (iii) good interpersonal skills, and (iv) the ability to work well both individually and in a team environment are default requirements for all Jostens exempt and salaried nonexempt employees.
Required:
- Bachelor’s degree (or in progress) in Marketing, Business, Communications, Digital Media, or a related field — or equivalent experience
- Strong attention to detail and organizational skills
- Comfort working with spreadsheets and web‑based tools
- Basic understanding of ecommerce or digital experiences (academic, internship, or entry‑level experience acceptable)
- Ability to manage multiple tasks and follow established processes
- Clear written and verbal communication
- Organized, reliable and eager to learn
- Collaborative team player with a customer‑focused mindset
Preferred:
- Exposure to Broadleaf Commerce, dotCMS, or similar ecommerce/CMS platforms
- Internship or part‑time experience in ecommerce, digital marketing, retail, or website management
- Basic knowledge of analytics tools (e.g., Google Analytics, dashboards)
- Interest in UX, merchandising strategy or conversion optimization
Benefits:
- Weekly Payment
- Law medical insurance and AFP
- Complementary Medical Insurance
- Life Insurance
- 2 way free Transportation
- Internal Bank
- Credit in pharmacy and optic center
- Referral Program
- Growth Opportunities
- Hybrid after 3 months based on equipment's availability and customs permissions.
About Jostens:
Celebrating 125+ years of business, Jostens has been a part of local communities, working with K-12 schools, colleges and universities, teams, and affiliation groups. Representatives from Jostens touch thousands of schools and groups every day, working to make a difference with products and services that recognize accomplishments and help people tell their stories. These products, along with resources for educators, yearbook curriculum and services to help motivate and inspire like Jostens Renaissance® and Commitment to Graduate (C2G) are all designed to contribute to a positive and rewarding school experience. As a household name and leading brand in our market, we are passionate about being the most trusted partner in celebrating moments that matter. We are a mid-size company with a small company feel, allowing us to move fast and explore innovative ideas.
Jostens is an Equal Opportunity Employer and complies with applicable employment laws. EOE/M/F/Vet/Disabled are encouraged to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
https://www.jostens.com/about/california-employee-privacy-policy
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