Receptionist - Rheumatology

Christie Clinic's department of Rheumatology is seeking a full-time Receptionist at the University clinic from Monday-Friday 8:00am-5:00pm, with no night or weekend requirements.

Duties include answering incoming phone calls, scheduling appointments and tests, and assisting with the checkout or rescheduling process. The receptionist will also serve as a liaison between patient and medical support staff.

JOB DUTIES: (This list may not include all of the duties assigned.)

• Greet patients and visitors in an efficient, professional and courteous manner and solicit customer feedback to improve service. 
• Demonstrate the ability to promptly answer a high volume of phone calls and schedule patient appointments with providers.
• Schedule tests per physician’s order for patients
• Prepares information requested by provider for patient visits
• Verify and update necessary demographic information.
• Maintain provider schedules.
• Keep a neat and orderly work and lobby area. 
• Maintain relevant office supplies for department effectiveness. 
• Assists with EMR worklists as directed by coordinator.
• Manages incoming and outgoing referrals.
• Perform related work as required.

REQUIRED QUALIFICATIONS:

• High School Diploma or equivalent

PREFERRED QUALIFICATIONS:

• None

CERTIFICATE/LICENSE:

• None

TYPICAL PHYSICAL DEMANDS:

Demands include sitting, standing, walking, bending, stooping, stretching and lifting up to 50 pounds. Hearing within, or correctable to, normal range, vision correctable to 20/20 and manual dexterity for the operation of office equipment is required.

TYPICAL WORKING CONDITIONS:

Work is performed in the reception area and involves frequent contact with patients as well as exposure to communicable illnesses. Requirements may include working irregular hours.

PAY AND BENEFITS:

The estimated pay range for this position is exclusive of fringe benefits and potential bonuses. Final offers are based on various factors, including skill set, experience, qualifications, and other job-related criteria. 

We also offer a substantial benefits package, including: