Recreation Supervisor at The Watersound Beach Club

Job Summary

The role of Recreation Supervisor is responsible for organizing, planning and providing supervision of recreational activities, lifeguarding, recreational facilities, events of a special nature, and other related programs.

Primary Responsibilities & Essential Functions

• Daily operation of the Outdoor Pursuits areas including, but not limited to the summer camp activities, towel/retail area, playground, sports courts, pool areas, waterslide and cabanas
• Supervise associates within the department, delegate opening and closing tasks, critically think and troubleshoot issues, and interact with members/guests in a positive manner
• Works collaboratively with other departments; confers regularly with other supervisors and managers.
• Ensure associates are following proper procedures and Watersound Club standards
• Assist in monthly in-service lifeguard training and certifications
• Maintain knowledge of and comply with all departmental policies, service procedures, and standards
• Repairing and/or reporting maintenance and cleanliness issues in a timely manner and follow up as necessary until corrected
• Maintain knowledge of POS system and member-based system; assist as needed
• Anticipate member and guests’ needs and respond promptly to all inquiries and concerns
• Monitor and maintain cleanliness, sanitation, and organization of recreation areas at all times
• Ensure all equipment is in proper working order
• Assist with inventory
• Create and monitor member and guest programming and events monthly
• Monitor member, guest, and employee safety at all times
• Manage daily schedule and lifeguard rotations
• Assists with lifeguarding and recreation duties as needed
• Assist Manager of Outdoor Pursuits as needed
• All other duties as assigned

Education and Experience

• Sufficient education and literacy needed to identify and read product labels and to communicate with guests about job related needs 
• Ability to read, write, speak, understand, and communicate in basic English 
• Experience in a private club/resort setting preferred 
• Computer experience including Microsoft Office Suite (Word, Outlook, Excel) 
• CPR, AED, and First Aid certification required (may obtain hire)
• Lifeguard certification (may be obtained upon hire)

Knowledge, Skills, Abilities

• Detail oriented and thorough
• Ability to remain discreet and respect the privacy of guests 
• Ability to perform consistent work to the highest of standards 
• Ability to interact with guests in a pleasant friendly way 
• Knowledge of POS systems and member-based systems 
• Ability to operate Microsoft Office
• Ability to think critically and troubleshoot issues independently
• Must have good social skills to work efficiently with both adults and children, leadership capabilities and communicate well within an individual and group setting 
• Ability to maintain facilities and equipment in a clean, safe, and secure manner. 
• Ability to perform work as directed in an efficient, effective, safe, and timely manner. 
• Ability to respond appropriately to changing situations 
• Basic knowledge of recreational activities
• Ability to pass StarGuard Elite certification course

Physical Demands

• Work in both indoor and outdoor
• Ability to lift 50lbs
• Prolonged periods of standing, physical activity, including but not limited to, bending, stooping, and kneeling
• Frequent precision work with hands

Working Conditions

• Primarily outdoor, occasionally indoor
• Exposure to varying weather conditions, including heat, cold, rain, and wind
• Fast-paced environment requiring flexibility and adaptability
• May involve interactions with children, adults, and participants with special needs
• Possible exposure to a somewhat noisy environment