Job Description
Industry/Sector
InsuranceSpecialism
MicrosoftManagement Level
ManagerJob Description & Summary
A career in our Microsoft Dynamics team will provide the opportunity to help our clients transform their technology landscape across Front, Back and Mid-Office functions leveraging Microsoft Dynamics. We focus on contributing to PwC’s value proposition of “strategy led and technology enabled”, by aligning our Consulting Solutions’ industry focus with the Microsoft technologies such as Dynamics 365, Azure, Power Platform and Power BI.As part of the Microsoft CRM team you will help our clients transform their Sales, Service and Marketing functions leveraging Microsoft Dynamics. You will also help deploy and optimize the use of Microsoft Business Applications Suite across several industries, to provide enterprises with deep domain knowledge and purpose built front office applications designed to meet the unique needs of the business.
Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
- Respond effectively to the diverse perspectives, needs, and feelings of others.
- Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.
- Use critical thinking to break down complex concepts.
- Understand the broader objectives of your project or role and how your work fits into the overall strategy.
- Develop a deeper understanding of the business context and how it is changing.
- Use reflection to develop self awareness, enhance strengths and address development areas.
- Interpret data to inform insights and recommendations.
- Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
The Opportunity
When you join PwC Acceleration Centers (ACs), you step into a pivotal role focused on actively supporting various Acceleration Center services, from Advisory to Assurance, Tax and Business Services. In our innovative hubs, you’ll engage in challenging projects and provide distinctive services to support client engagements through enhanced quality and innovation. You’ll also participate in dynamic and digitally enabled training that is designed to grow your technical and professional skills.
As part of the Business Application Consulting team you will lead the development and customization of Microsoft Dynamics 365 CRM solutions. As a Manager you will supervise and mentor teams, fostering meaningful client relationships and navigating complex challenges.
Responsibilities
- Lead the design and customization of Microsoft Dynamics 365 CRM solutions
- Supervise and mentor team members to secure quality outcomes
- Build and maintain sturdy client relationships through impactful communication
- Navigate and resolve complex challenges in project execution
- Secure adherence to project timelines and deliverables
- Foster a collaborative team environment that encourages innovation
- Analyze client needs to provide tailored solutions
- Uphold the firm's standards and methodologies in every deliverable
What You Must Have
- Bachelor's Degree
- 6 years of experience in Microsoft Dynamics 365 CRM
- Oral and written proficiency in English required
What Sets You Apart
- 6 to 7 years of experience
- Proven leadership in motivating and inspiring teams
- Embracing technology and innovation in project delivery
- Managing client expectations and performance effectively
- Utilizing Microsoft Dynamics 365 CRM for solutions
- Customizing applications using JavaScript and C#
- Integrating systems through REST APIs
- Developing skills outside your comfort zone
- Upholding professional and technical standards
Travel Requirements
Not SpecifiedJob Posting End Date