Inside Sales Representative

Application Deadline: 18 July 2026

Department: Client Success

Employment Type: Full Time

Location: Louisiana

Reporting To: Rachel Downie

Description

Key Responsibilities

• Respond to inbound sales requests and provide accurate, timely quotes for hardware, phones, carrier changes, and related add-ons.
• Support existing clients with product upgrades, renewals, and service updates.
• Execute outbound outreach campaigns to identify upsell opportunities and generate revenue from existing accounts.
• Track quotes, activities, and follow-up tasks in CRM and sales systems.
• Work closely with Procurement, Marketing, and Service Delivery to ensure smooth customer experience.
• Maintain strong attention to detail, follow quoting standards, and meet activity and performance goals.

Skills, Knowledge & Expertise

• 2+ years of inside sales, sales support, or customer-facing sales experience.
• Experience working with technology, telecom, managed services, or related products is strongly preferred.
• Strong communication, customer service, and follow-up skills.
• Ability to manage multiple requests in a fast-paced environment.
• Comfort using CRM and quoting tools such as Salesforce, HubSpot, ConnectWise, or similar platforms.
• Strong attention to detail and confidence working with quotes, pricing, and order coordination.
• Comfortable with outbound calling and proactive client outreach.

• Experience in telecom, MSP, cybersecurity, or IT-related sales environments.
• Knowledge of quoting processes, margin awareness, and order management.
• Ability to adapt quickly to changing priorities and deadlines.
  
  

Job Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Disability Insurance
• Life Insurance