IT Technician I

The Information Technology Technician role is responsible for the resolution of technology problems/issues for end users. IT Technician personnel will resolve issues directly in person as well as remotely. The position requires effective verbal as well as non-verbal skills. This is primarily a customer service oriented position and performance/feedback from the end users will be considered in performance reviews. This position will work closely with members within GTS as well as members of the Core Enterprise group.