Technical Solutions Manager - EDGITAL

About EDGITAL: EDGITAL, part of ACS Group (Turner Construction, Flatiron/Dragados), is transforming how municipalities manage infrastructure through AI-powered road condition assessment software. Our solutions enable smarter planning, cost efficiency, and data-driven decision-making for public works departments. Position Description: The Technical Solutions Manager supports the full customer lifecycle, from technical engagement during the sales process through project delivery, onboarding, adoption, and renewal support. This role bridges engineering expertise and customer partnership. Working closely with the Business Development team, you will ensure technically sound implementation of EDGITAL’s pavement management solutions while supporting long-term account success. Key Responsibilities Technical Engagement Solution Support • Support and deliver technical product demonstrations • Lead technical discovery and assist with solution scoping • Partner with Business Development team on proposals and technical documentation Project Delivery Customer Success • Manage customer projects from kickoff through completion • Support onboarding, training, and platform adoption • Serve as technical point of contact for assigned accounts Account Support Growth • Support renewals in partnership with Business Development • Identify expansion opportunities within existing accounts • Provide ongoing technical guidance as customer needs evolve Industry Product Feedback • Share customer insights with internal teams • Represent EDGITAL at conferences and industry events