**Scheduling Coord, Sr
Job Description
Position Summary
Senior Scheduling Coordinator - Cardiovascular Associates
đź“Ť Location: 803 North East Street, Talladega, AL
About the Office
Join a fast-paced yet very friendly office environment where teamwork, support, and collaboration are truly valued. Our team works closely together to ensure smooth scheduling operations and a positive experience for both patients and providers.
Schedule
- Monday – Friday: 8:00 AM – 4:30 PM
Position Summary
The Senior Scheduling Coordinator is responsible for coordinating and managing physician schedules, procedures, and patient appointments. This role requires frequent communication with physicians, patients, and clinical teams to ensure timely and accurate scheduling while delivering excellent customer service.
About Baptist Health Medical Group
Baptist Health Medical Group is a physician-led group established on a foundation of compassionate care and clinical excellence. Guided by this commitment to compassion and excellence, our teams of physicians, advanced practice professionals, nurses, clinicians and office staff work together to meet every patient’s total healthcare needs.
As part of Baptist Health’s extensive network of comprehensive healthcare services, Baptist Health Medical Group is committed to providing the community easy access to integrated care. Our expansive range of practices offer close-to-home locations and convenient appointment options.
Providing expert care in over 18 areas of focus — from primary care to specialty institutes — Baptist Health Medical Group includes more than 600 physicians and advanced practice professionals.
Health Offers Great NEW Competitive Pay and Great Benefits Package that Includes:
- Medical, Dental, Vision
- 403(b) Retirement Savings Plan
- Health Savings Account (HSA)
- Flexible Spending Account (FSA)
- Paid Time Off (up to 5 weeks to start)
- Life Insurance
- Extended Leave Plan (ELP)
- Family Care (childcare, elder care, pet care)
- Paid Parental Leave
- Pet Insurance
- Car Insurance
- Educational Benefits including tuition reimbursement & monthly payments to help pay down any graduated school debt
ALL BENEFITS START DAY ONE
Responsibilities
Key Responsibilities
- Schedule, reschedule, and cancel single or multiple tests and procedures
- Maintain accurate and up-to-date departmental schedules
- Collect and enter patient demographic and insurance information
- Communicate preparation instructions, arrival times, and locations to patients
- Coordinate daily schedule changes and communicate updates to appropriate staff
- Act as a liaison between clinical, business, and patient access teams
- Ensure compliance with scheduling criteria and departmental workflow standards
- Assist with training and mentoring team members as needed
- Support a patient-first approach and deliver exceptional customer service
Qualifications
Qualifications
- High school diploma required
- Medical terminology and/or basic anatomy training required
- Three (3) years of experience in clinical registration and scheduling
- An Associate’s degree in Business, Information Systems, or a clinical-related field may substitute for up to two (2) years of experience
- Strong organizational, multitasking, and communication skills
- Proficiency with multi-line phone systems and computer applications