Job Description
Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.
Job title:
Job Description:
Education :
Bachelor’s Degree preferred
Experience:
2 years of management experience
Training delivery and adult learning experience
Mandatory Skills:
Ability to participate and influence project decisions
Highly developed decision-making and problem-solving skills
Strong written and verbal communication skills
Ability to handle multiple assignments, projects and deliverables simultaneously
Ability to work under pressure with flexible hours
Ability to manage in a virtual environment
Proven relationship building
Ability to work cross functionally and think about big picture impacts
AGILE knowledge or certification is a plus
Excel, PPT, Word, OneNote, OneGuide and Medical knowledge
Roles & responsibilities :
Manage 2-5 direct reports and 40+ Enablement staff members
Lead quality performance coaching forums for specific call products
Maintain and adapt to training model needs
Comprehensive business knowledge to apply varying perspectives when developing solutions
Create complex visuals for review by all levels of leadership
Work in a matrix environment and interact or present to all levels of leadership
Excellent written and oral communication skills
Hosts and engages audiences when leading meetings
Location: