Job Description
Key Accountabilities (3)
3. Participate in collections management and operation in accordance with bank-wide models and strategies time to time:
- Directly involve/ consult in the deployement of plans to select appropriate partners/ operating units for collections demand
- Directly involve/ consult plans and methodology for operation of risk mitigation strategy/ other strategies in compliance with regulation, procedures time to time
- Consult, connect units in debt handling operation for operational units to deploy special collections strategies (debt sale, other collections strategies)
4. Participate in management of debt collections based on bank-wide models and strategies time to time:
- Involve in consulting and establishing specific criteria set/ KPI and standard measurement system for operational unit
- Advise Unit Director about solutions/ orientation to manage and monitor the portfolio of problematic loans
5. Participate in monitoring collections operation:
- Involve in consulting/ account for establishing the criteria set to measure effectiveness/ deploy the effectiveness measurement process for policy/ system/ operation/ monitoring of debt collections in segmentations/ portfolios to define proposal for enhancement of management
- Involve in consulting/ account for management and deployment of inspection/ assessment process to ensure that the collections operation always comply with Risk Management framework and business direction
- Involve in consulting, suggesting in complicated cases in terms of feedback interaction or credit loop closing
6. Training: Participate in buiding/ implementing training and communication program as per request of director level to enhance debt collections effectiveness
7. Participate in consulting of building debt sale and risk transferring policies
8. Participate in consulting of building policies/ procedures/ guidance for debt collections
9. Participate in consulting of building compliance and legal policies for special business operation
10. Participate in handling complicated issues regarding debt collections operation
III. Perform other related tasks at the request of the Director, Risk Mitigation