Learning Production Specialist

Reports To: Coordinator of Coordinator of Learner Experience

Salary: This is a full-time, twelve (12) month position at 232 days with a minimum annual salary of $63,972.00.

Job Summary (Primary Purpose): 

This role balances support and maintenance of ESC Region 13's online learning catalog, content creation, curation, and light instructional design with hands-on production responsibilities to create high-quality learner experiences. The position also supports the capture and delivery of live professional learning through streaming and recording, extending access to in-person sessions for broader audiences.

This is a highly collaborative and flexible role that contributes across the full lifecycle of learning experiences�from learner support and course maintenance to content development and live production�adapting to team priorities and project needs.

By consulting with subject matter experts and collaborating with design and multimedia teams, this position helps produce professional development resources and engaging online learning experiences for educators across Texas. Some projects begin as curated content collections, while others require independent research, planning, and production.

Required Qualifications (Experience, Education and Certificates):

• Bachelor's degree or higher in education, instructional design, educational technology, or a related field

• Three or more years of experience in education or content development for adult learning

• Three or more years of experience supporting or building self-paced online learning

Preferred Qualifications (Experience, Education and Certificates):

• Canvas LMS experience

• Familiarity with instructional design principles and adult learning theory

• K�12 teaching or coaching experience

• Experience using AI tools to support content creation, research, and workflow efficiency 

Knowledge and Skills:

• Well-developed ability to manage project details, time, tasks, and priorities

• Effective communication and writing skills

• Problem-solving mindset and adaptability

• Demonstrated comfort working across teams and departments

• Proven understanding of pedagogy for adult learners

• Understanding of Zoom and other live, virtual learning environments

• Appreciation for how multimedia can enhance the learning experience

• Familiarity with multimedia tools, basic editing, and production workflows

• Understanding of TEA priorities and Texas K�12 needs

Major Job Responsibilities/Essential Functions:

• Serve as a representative of ESC Region 13, displaying courtesy, tact, consideration, and discretion in all interactions with other members of the educational community and with the public?

• Maintain and update the Canvas course catalog, including content quality assurance, link validation, accessibility checks, and ongoing improvements to evergreen courses

• Support Canvas learners and contribute to shared inbox technical support

• Ensure a smooth and positive learner experience through timely communication and problem solving

• Consult with subject matter experts to identify and prioritize content opportunities based on educator needs and data insights

• Curate, adapt, and create content, including learning activities, resources, and basic multimedia elements

• Assist with production of self-paced online learning experiences in Canvas, applying adult learning best practices

• Help manage project timelines, tasks, and deliverables to keep work moving forward and keep SME involvement efficient while ensuring quality and accuracy

• Support the setup, capture, and delivery of live and streamed and recorded professional learning sessions, including basic operation of video, audio, and streaming tools

• Collaborate across instructional design, graphic design, and video production teams to enhance the quality and accessibility of learning experiences

• Maintain strong working relationships and a customer service mindset across teams

• Perform other duties as assigned

Supervisory Role:

• This position has no direct supervisory responsibilities but may coordinate with contractors or creative staff

Budget Responsibilities:

• General awareness of department budget and impact

Working Conditions (Physical/Mental Demands & Environmental Factors):

• Follow policies and procedures

• Located at our Austin, TX campus (in-person)

• Maintain emotional control and professional demeanor

• Possible prolonged or irregular hours

• Ability to sit at a desk and work on a computer for extended periods

• Ability to lift and carry up to 25 pounds

• Possible periodic overnight travel required?

Equipment Used:

• Typical office equipment (computers, AV, printers, copiers, etc.)

• Video production and streaming equipment, including PTZ cameras, camera controllers, basic video switchers, and audio interfaces/microphones

• Computer hardware and software for live streaming and light post-production