Regional Account Manager - AR, AZ, CA, LA, NM, OK, TX

The Role

The Regional Account Manager is a critical role within the Global Sales Organization as this individual will be tasked with developing relationships and driving business for accounts and hotels in the assigned region. Motivated self-starter able to drive day to day sales activities for portfolio of accounts. 

The key responsibilities of this position include, but are not limited to:

• Planning and execution of sales strategies within the region.
• Increase win rates across the customer base.
• Driven to hunt for business and drive growth across the account base.
• Adaptable and productive in a fast moving, dynamic environment.
• Collaborate with Franchise Operations representative in Region to drive hotel revenues.
• Collaboration across Wyndham Sales Organization (Global Sellers, RSS, etc.) to drive hotel revenue.

What you'll do

Sales Execution

• Develop and execute strategic account plans for key accounts.
• Aggressively prospect and hunt locally for business; engage with key account personas and sell value to acquire new accounts.
• Contribute to increasing managed accounts with industry.
• Understand Wyndham’s chain scales and properties to ensure customer fit / property fit.
• Drive revenues into need hotels within region.
• Identify account potential by on-property collaboration.

Partnership & Collaboration

• Partner with sales ops & sales development to drive direct hotel sales execution.
• Facilitate collaboration across internal Wyndham team to drive successful sales outcomes with regional accounts.
• Partnering with hotels and ownership groups within assigned region to understand the “needs” of the hotels and execute.

Customer Enablement & Budget Management

• Actively measures customer development against stated goals and objectives.
• Serve as a key point of contact for managing the day to day needs of key regional account customers in partnership with internal Wyndham teams.
• Ensure account revenues meets or exceeds sales goals.
• Managed assigned segment expenses and budget.

You'll be successful if you have

Solution Selling

• Expert understanding of Wyndham strengths and offerings; ability to articulate the vision from the customer perspective.
• Sell value and align and motivate Wyndham and Regional account personnel to drive win-win solutions.
• Coordinate with properties to ensure their customers are getting timely responses to rate inquiries, RFP;s and questions/issues.
• A self-starter exhibiting initiative, confidence, professionalism, and good judgement; results oriented.

Business Acumen

• Familiarity and knowledge of regional accounts, properties and market.
• Advanced understanding of assigned accounts’ business models.
• Ability to review market conditions and advise customers of opportunities and collaborate on a strategy/sales development plans.
• Analytical skills to understand reports and trends.
• Understanding of metrics and goals and how to create reporting to gage success of projects.

Technical Acumen

• Broad knowledge of hospitality and regional business dynamics.
• Ability to effectively lead complex sales cycles end-to-end.
• Strong technical skills including the usage of Salesforce.com, Cvent and Microsoft Office.

Required Qualifications/Experience

• Bachelors degree.
• Minimum 6 years previous working experience, including at least 3 years sales experience.
• Experience handling a $10M+ quota target.
• Solution selling skills.
• Experience with account plans and sales forecasting.
• Proficiency in Microsoft Office, CRM, Cvent, Salesforce and other industry specific sales tools.
• Expected in-region travel – 50%.