Back to jobsFirst point of contact for e-learning requests of our external customers
Responsible for processing and maintaining the e-learning requests as a Key User in our Learning Management System (LMS)
Stand as the first line of support, offering Level 1 troubleshooting assistance and working closely with Level 2 & 3 support to deliver efficient solutions.
Take charge of creating new user accounts in our Learning Management System and ensuring data accuracy
Efficiently manage all related administrative tasks to ensure smooth operations
Coordination with specialist departments, regional training organization teams, internal customers and/or service providers
Consulting internal customers and regional training coordination teams on questions about our e-learning portfolio
Alignment with service providers (price negotiations, process agreements, quality assurance, etc.)
