Activities Host for Azamara Cruises

Department: Hotel

Employment Type: Contract

Location: Shipboard

Description

Key Responsibilities

• Continuously interacts with guests; coordinates, hosts, and participates in all adult recreational activities. 
• Participates in guest embarkation and debarkation procedures as scheduled by the assistant cruise director. 
• Always socializes with guests in public areas. Visits lounges at various times and converses with as many guests as possible as time allows. 
• Attends door greets, welcomes guests entering and exiting the theater for evening shows and socializes with the guests. 
• Directs guests on and off the gangways of the ship during visits to ports of call. Coordinates tour counts and tour departures. 
• Escorts shore excursions with guests when necessary to ensure company standards are met.
• Utilizes time to socialize with guests and is available for guest assistance. 
• Assists in the coordination and operation of audio and/or visual equipment for events as needed in support of the Sound & Light Staff. 
• Participates and/or coordinates shows, events and sports activities presented by the Cruise Director’s Division such as Welcome Aboard Show, Farewell Show, Lip-Synch Show, Darts, Ping-Pong Tournaments, etc. Cruise Director will advise of responsibilities. 
• Complies with all Bingo procedures; inventory, promotion, selling of cards, hosting, verifying and assistance with end of cruise paperwork upon request by the cruise director or assistant cruise director. 
• Assists in all capacities in achieving an increase in revenue in his/her related areas as requested by the Cruise Director or Assistant Cruise Director. Performs other related duties as assigned by the Cruise Director or Assistant Cruise Director. 
• Attends mandatory crewmember's and guest safety drills as required.
• Understands the Safety & Quality Management Program, and his/her responsibilities in the Safety Organization according to the Emergency plan and Station Bill. Must be available, capable, and ready to act in the event of an emergency. 
• Is aware of, and/or acquires the necessary knowledge to comply with the ship’s standard operation, to assist guests and crewmembers with inquiries. 
• Attends meetings, training activities, courses and all other work-related activities as required. 
• Shipboard employees will be required to perform any other job-related duties assigned by their supervisor or management. 
•  This position is responsible for indirect cost containment through the proper use, handling and maintenance of records, reports, supplies and equipment.
• This position does not have supervisory responsibilities. 

Education/Experience/Qualifications:

• Minimum of one year experience in an upscale hotel, resort, cruise ship, entertainment, or recreational industry. 
• Master of Ceremony or professional entertainment experience and skills is a plus. 
• Experience with microphone techniques in front of large groups is preferred. 
• Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form. 
• Superior customer service, teambuilding, and conflict resolution skills. 
• Strong communication, problem solving, organizational, decision making, and interpersonal skills. 
• Basic computer software skills required. 
• Completion of high school or basic education equivalency required. 
• Coursework in hospitality management at an accredited college or university or the international equivalent preferred. 
• Completion of one contract with a performance rating of proficient or above along with demonstrated organizational skills.
• No disciplinary action on file for the last 12 months. 
• Ability to speak English clearly, distinctly, and cordially with guests. 
• Ability to read and write English to understand and interpret written procedures. 
• This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors, and co-workers. 
• Ability to speak additional languages such as Spanish, French, or German is preferred.