Job Description
Dreaming big is in our DNA. It’s who we are as a company. It’s our culture. It’s our heritage. And more than ever, it’s our future. A future where we’re always looking forward. Always serving up new ways to meet life’s moments. A future where we keep dreaming bigger. We look for people with passion, talent, and curiosity, and provide them with the teammates, resources and opportunities to unleash their full potential. The power we create together – when we combine your strengths with ours – is unstoppable. Are you ready to join a team that dreams as big as you do?
The key purpose of this role is to perform activities in the Order to Cash processes related to the maintenance of Group Accounts Responsible for customer satisfaction through timely and 100% accurate billing, query resolution, claims resolution, payment splitting, journal processing and cash application.
Key Roles and Responsibilities:
Agile Ways of Working:
- As a squad member, this role is responsible for collaboration and embracing the change of agile ways of work, ensuring team accountability and shared responsibility.
- It requires ownership of work on the sprint backlog, pushing the boundaries for excellent delivery and focus on root cause problem solving, using diverse and collective skills to support other members of the squad
Delivery Outputs:
- Responsible for the administration of Group Accounts billing activities, accurate cash application for Group Accounts, processing of Group Account claims.
- Ensure that customer payments are split accurately as required by business.
- Perform and review Group Accounts Reconciliations Accurate journal processing as per business requirements.
- Ensure Accounts Receivable controls are executed according to business requirements.
- Perform any Group Accounts reporting Manage metrics Support for Team Lead in process related questions when required.
- Provide solutions to requests submitted by business and customers.
- Responsible for building productive working relationships internally and externally.
- Focused on customer satisfaction, excellent stakeholder management skill.
- Maximise efficiency and effectiveness of process area, as the Subject Matter Expert for the Order to Cash Group Accounts process.
- Maintenance of role training documentation Assisting in knowledge transfer to new employees within the role.
- Meet weekly/monthly targets and all SLA’s and KPI's Perform reconciliations prepare reports as per business requirements.
Minimum Requirements
- Matric. Degree or Diploma in Finance or related field would be an advantage
- 3 - 5 years prior related position experience required
- Computer skills (MS Office Suite, Financial systems
- SAP experience
- Strong process knowledge and understand general finance terms
- Able to work on own initiative and prioritize workload effectively
- Strong interpersonal/business skills and time management skills
- High levels of integrity required
- Ability to communicate effectively both orally and in writing
- Ability to generate team cooperation
- Analytical approach / good problem solving skills
- Capable of being entrusted with “confidential” information
- Ability to be flexible with duties and scope of work
- Experience in FMCG industry an advantage
Additional Information:
- Band: VIII
SAB is an equal opportunity employer, and all appointments will be made in line with SAB employment equity plan and talent requirements. The advert has minimum requirements listed. Management reserves the right to use additional/ relevant information as criteria for short-listing.