Project Delivery Lead - Digital Port Solutions

This role provides hands-on leadership to Business Analysts, Project Managers (PM), and technical specialists. It ensures robust project governance, customer satisfaction, solution quality, and strong coordination across multi-disciplinary teams. 

The successful candidate will have a proven track record delivering multiphase digital transformation projects involving significant operational and technical complexity. Experience in port operations—such as harbour master functions, port authority digital initiatives, pilotage, towage, berth planning, or marine operations—is preferred. 

This position requires the successful candidate to work on-site at our downtown Vancouver office four days per week. 

Key Responsibilities 

1. Project Leadership & Delivery Execution 

• Lead end-to-end delivery of Digital Port Solutions (PMIS, Pilotage Dispatch, mobile apps, PCS integrations). 

• Oversee project planning, execution, monitoring, risk management, schedule tracking, and milestone delivery. 

• Establish strong governance routines and transparent project reporting. 

• Drive cross-functional alignment and remove delivery roadblocks. 

2. Team Leadership & Capability Development 

• Provide leadership and coaching to Business Analysts, Project Managers, and technical workstreams. 

• Strengthen delivery methodology, templates, and internal standards. 

• Support onboarding, knowledge transfer, and continuous improvement initiatives. 

3. Customer & Stakeholder Management 

• Act as the primary delivery focal point for Harbour Masters, Port IT, Marine Operations, Pilots, and senior port stakeholders. 

• Build trusted customer relationships and manage expectations within complex environments.