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7+ years in the IT industry with experience across software engineering, product/project management, consulting, customer success, or related roles.
Hands‑on experience with SAP Business Technology Platform across multiple practice areas (App Dev, Process Automation, Integration, AI); hands‑on with SAP Integration, Build, and SAP Business AI preferred.
Working knowledge of the SAP Cloud portfolio (Cloud ERP and Business Suite) and familiarity with both SAP and non‑SAP PaaS solutions.
Functional domain awareness (Finance, Supply Chain, HR) to translate BTP strategy into business outcomes.
Solid understanding of cloud commercial topics: cloud bookings, cloud contracts, consumption analysis, forecasting, and renewal management.
Strong communication (oral & written), presentation, program management, organizational, and relationship‑building skills.
Ability to adapt to different business environments and guide customers from technical hands‑on details to architecture strategy and long‑term governance.
Willingness to travel (up to 30%) and value for in‑person collaboration.
Senior Customer Success Manager - BTP (South Region)
Houston, TX$121K - $262K / yearPosted 1 weeks ago
Full-timehybridsenior